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Frequently Asked Questions (FAQs)

Who are we ?

We are an Australian company named Secure Home , officially established in 2016 and have been providing the best functioning and reliable security systems and appliances to really keep your home as a safe place for you as well as your loved ones.

Is there a warranty?

Yes, we offer at least 1 year of warranty on every product we have listed on the website.

Is professional installation required?

Most of Secure Home's products offer DIY installation and are really simple to install but if you have any queries, you can reach out to us at any time for assistance. We love hearing from you and making sure that everything works as it should. Call us for setup assistance and start enjoying the comfort and security of owning a Secure Home's device.

How can you contact us ?

For support or inquiries, you can reach our customer service team by clicking on the 'Contact us' button which is just above the email signup. . Our dedicated team is always ready to assist you with any questions or concerns that may be bothering you.